My X-Star premium will drop like a rock unless I keep the stick "trimmed" and apply throttle at all times. - I calibrated the controller - I calibrated the compass - My batteries (controller and aircraft) are fully charged - I have not performed a firmware update because My Starlink is not Saying I am due for one (The in-app FAQ says it will tell you when the FW is out of date). - Air temperature is about 60F - This occurs at all altitudes Has anyone ever had this problem?
Yes. If I hold the take/off land button, it will apply throttle and ascend to it's pre-determined altitude (about 10-15 ft), and then immediately drop and crash. I can also take off manually by applying throttle, but the drone will drop and crash if i take my finger off the stick.
No I have not gotten a solution... I've been flying it by holding my throttle stick up, but it's definitely not how I'd like to fly. I don't expect I would get an answer from Autel and I'm not willing to put a lot of money into new circuit boards etc. given this issue started for me after so few flight hours and it could just happen again. When I get tired of flying this way I'll probably just buy a new drone from a different manufacturer.
Thank you. Please keep us posted. We figured it was firmware, but we updated everything and that didn't help.
Yes, please. Update us. I haven’t contacted customer service yet since it’s a weekend, but found this thread when I Googled my ‘no hover’ problem.